Terms of service

Last Updated: August 22, 2026

Welcome to Bubiva. These Terms of Service govern your access to and use of our website, https://www.bubiva.shop, and any purchases you make through our store.

Please read these Terms carefully before using our website or placing an order. By visiting, browsing, or purchasing from Bubiva, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use our website.

Throughout these Terms, “Bubiva,” “we,” “us,” and “our” refer to Bubiva. “You” and “your” refer to any visitor, customer, or person using our website.

1. Use of Our Website

You may use our website for lawful, personal, and legitimate shopping purposes. You agree not to use the website in any way that could damage, interfere with, or disrupt our business, website, systems, or other customers.

You may not attempt to:

  • Access areas or systems that you are not authorized to use
  • Interfere with the security or normal operation of our website
  • Submit false, misleading, or fraudulent information
  • Use automated tools to improperly access, scrape, or overload the website
  • Use our website for unlawful or unauthorized purposes
  • Impersonate another person or misrepresent your identity

We reserve the right to restrict or refuse access to the website when reasonably necessary to protect our business, customers, or systems.

2. Products and Product Information

Bubiva offers products intended for babies and young children, including baby toys.

We make reasonable efforts to provide clear and accurate product descriptions, images, and other information. However, product images may appear slightly different depending on your screen, device settings, lighting, or other factors.

Product availability is not guaranteed. We may change, update, discontinue, or limit the availability of any product at any time without prior notice.

Please review product information carefully before placing an order. If you have questions about a product, you may contact us before making your purchase.

3. Orders

When you submit an order through Bubiva, you are making an offer to purchase the selected product or products. Your order is subject to our acceptance.

We may review and, when necessary, cancel or refuse an order for reasons including:

  • Product availability
  • Incorrect pricing or product information
  • Suspected fraud or unauthorized transactions
  • Incorrect or incomplete order information
  • Violations of these Terms
  • Other legitimate business or legal reasons

If we cancel an order after payment has been successfully received, we will handle any applicable refund according to our refund procedures and applicable law.

An order confirmation does not necessarily mean that every part of the order has been accepted or that the order has already shipped.

4. Prices and Payment

Prices shown on our website are subject to change without notice unless otherwise required by applicable law. The price applicable to your purchase will generally be the price displayed when you complete your order.

We currently accept payment methods that may include:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal Wallet

Available payment methods may vary depending on your location, device, or the payment services available at the time of checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

5. Free Standard Shipping

Bubiva provides free standard shipping on all products.

We process orders within approximately 1–3 business days. After processing, estimated delivery generally takes approximately 5–11 business days.

Delivery estimates are provided for general guidance and are not guaranteed. Actual delivery times may be affected by carrier delays, weather, holidays, destination, customs procedures, or circumstances outside our reasonable control.

Business days do not generally include weekends or applicable public holidays.

6. Order Tracking

Tracking information is provided for orders when available through the shipping process.

Once your order has been shipped and tracking details are available, we will provide the applicable tracking number or shipment information.

Please allow a reasonable amount of time for tracking updates to appear after your order is shipped.

7. Order Changes and Cancellations

We begin processing orders as soon as reasonably possible. Because of this, we cannot guarantee that an order can be changed or canceled after it has been placed.

If you need help with an order, please contact us as soon as possible. We will review your request and let you know whether a change or cancellation can still be made.

8. Returns

We offer a 30-day return period for eligible unused items.

To qualify for a return, the item must be unused and returned in accordance with our return requirements. You may be responsible for the cost of return shipping unless otherwise required by applicable law or agreed to by us.

Before sending an item back, please contact Bubiva for return assistance and instructions.

We reserve the right to review returned merchandise before approving a refund.

9. Refunds

Approved refunds will generally be issued to the original payment method used for the purchase.

After a refund is approved and processed, it may take approximately 5–10 business days for the refunded amount to appear, depending on your bank, card issuer, or payment provider.

Processing times may vary, and Bubiva does not control delays caused by financial institutions or third-party payment services.

10. Shipping Address and Delivery Responsibility

You are responsible for providing a complete and accurate shipping address when placing your order.

Bubiva is not responsible for delays or delivery problems caused by incorrect, incomplete, or inaccurate address information provided by the customer.

If an order has already entered processing or has been shipped, address changes may not be possible.

Please check your order details carefully before completing your purchase.

11. Customer Accounts and Information

If our website allows you to create or use an account, you are responsible for providing accurate information and keeping your account details current.

You are also responsible for maintaining the confidentiality of any login credentials associated with your account and for activities carried out through your account, unless caused by our own failure to maintain reasonable security.

Please contact us promptly if you believe your account has been accessed without your authorization.

12. Intellectual Property

The content available on the Bubiva website, including text, product descriptions, graphics, logos, images, design elements, and other materials, is owned by or used with permission by Bubiva and is protected by applicable intellectual property laws.

You may view and use the website for personal, non-commercial shopping purposes. You may not copy, reproduce, republish, distribute, modify, or commercially use our website content without prior written permission, except where applicable law allows otherwise.

13. Third-Party Services

Our website may use or provide access to third-party services, including payment processors, shipping providers, and other service providers.

These third parties may have their own terms, policies, and conditions. Bubiva is not responsible for the independent policies, actions, or services of third parties outside our reasonable control.

Your use of third-party services may be subject to additional terms provided by those services.

14. Disclaimer of Warranties

We work hard to keep our website and services operating properly. However, the website and its content are provided on an “as available” and “as is” basis to the extent permitted by law.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at every moment.

Nothing in these Terms is intended to limit or exclude any consumer rights or warranties that cannot legally be limited or excluded under applicable law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Bubiva will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or services.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by law.

Your legal rights as a consumer remain unaffected where applicable.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, damages, liabilities, and reasonable expenses arising directly from your unlawful use of our website or your material violation of these Terms.

This section does not require you to indemnify Bubiva where such an obligation would not be enforceable under applicable law.

17. Changes to Our Website or These Terms

We may update our website, products, services, policies, or these Terms from time to time.

When we make changes to these Terms, the revised version will be posted on this page with an updated “Last Updated” date. Changes will apply from the date they are posted unless a different effective date is stated.

Your continued use of the website after updated Terms take effect means that you accept the revised Terms to the extent permitted by applicable law.

18. Governing Law

These Terms and your use of the Bubiva website will be governed by applicable laws of the United States and the laws applicable to our business operations, without affecting any mandatory consumer protections that may apply based on your place of residence.

19. Contact Information

If you have questions about these Terms of Service, an order, or our store, please contact us during our regular business hours.

Bubiva
Website: https://www.bubiva.shop
Email: support@bubiva.shop
Phone: +1 828-341-6624
Business Address: E W.T. Harris Blvd, Charlotte, NC 28227, United States

Business Hours: 9:00 AM to 6:00 PM, based on our business location.

For order-related matters, please contact us as soon as possible so we can assist you.

By using the Bubiva website or placing an order with us, you acknowledge that you have read and agreed to these Terms of Service.