Shipping policy

Last Updated: August 22, 2026

Thank you for shopping with Bubiva. We want your order to reach you as smoothly as possible. This Shipping Policy explains how we process, ship, and provide tracking information for orders placed through https://www.bubiva.shop.

Please read this policy before placing your order.

1. Order Processing Time

Most orders are processed within 1–3 business days after the order is placed.

Processing time is the time needed to prepare your order before it is handed over for shipment. Processing days do not generally include weekends or public holidays.

During busy shopping periods, holidays, or other unusually high-volume periods, processing may occasionally take longer. If there is a significant issue with your order, we will make reasonable efforts to assist you.

2. Estimated Delivery Time

After your order has been processed and shipped, the estimated delivery time is generally 5–11 business days.

Please note that delivery estimates begin after the processing period. This means the total time from placing an order to receiving it may include both:

  • Processing: 1–3 business days

  • Estimated delivery: 5–11 business days

Delivery times are estimates, not guaranteed arrival dates. Shipping carriers and other factors outside our direct control may occasionally cause delays.

3. Shipping Cost

All products at Bubiva include free standard shipping.

There is no standard shipping charge for eligible orders. Any information displayed during checkout will reflect the shipping options available for your order.

4. Order Tracking

Yes, tracking information is available for shipped orders.

Once your order has been shipped, tracking details will be provided when available. Please allow some time for the carrier's tracking system to update after the shipment has been handed over.

In some cases, tracking may not show movement immediately. This does not necessarily mean there is a problem with the shipment.

5. Shipping Delays

We work to process and ship orders within the timeframes stated in this policy. However, delivery may sometimes be delayed due to circumstances beyond our reasonable control, including:

  • Carrier delays
  • Severe weather
  • Holidays
  • High shipping volume
  • Customs or transportation delays, where applicable
  • Incorrect or incomplete delivery information
  • Other unexpected shipping disruptions

Bubiva cannot guarantee delivery on a specific date unless expressly stated in writing.

6. Accurate Shipping Information

Please carefully review your shipping address before submitting your order.

You are responsible for providing a complete and accurate delivery address, including any apartment, unit, suite, or other information needed for successful delivery.

If you notice an error in your order information, please contact us as soon as possible. We will do our best to help, but we cannot guarantee changes once an order has entered processing or has already been shipped.

Bubiva is not responsible for delays or delivery problems caused by incorrect or incomplete address information provided during checkout.

7. Order Cutoff Time

Our daily order cutoff time is 5:00 PM Los Angeles, California time (Pacific Time).

Orders placed after the cutoff may be treated as received on the next business day for processing purposes.

Processing schedules may also be affected by weekends and public holidays.

8. Business Hours

Our regular business hours are:

9:00 AM to 6:00 PM, based on our business location's local time.

Messages received outside normal business hours may be answered on the next business day.

9. Lost, Delayed, or Delivery Issues

If your order appears to be delayed beyond the expected delivery window, please first check the latest tracking information.

If you still need assistance, contact us with your order details. We will review the available shipping information and make reasonable efforts to help determine the status of your shipment.

For delivery issues, please contact us as soon as reasonably possible so we can assist you.

10. Changes to This Shipping Policy

Bubiva may update this Shipping Policy from time to time to reflect changes in our shipping practices or business operations.

Any updated version will be posted on this page with a revised “Last Updated” date. We encourage customers to review this policy before placing an order.

11. Contact Us

If you have questions about shipping, delivery, tracking, or an existing order, please contact us:

Bubiva
Website: https://www.bubiva.shop
Email: support@bubiva.shop
Phone: +1 828-341-6624
Business Address: E W.T. Harris Blvd, Charlotte, NC 28227, United States

We appreciate your business and will make reasonable efforts to assist with shipping-related questions.