Privacy policy

Last Updated: August 22, 2026

At Bubiva, we respect your privacy and take reasonable steps to protect the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.

This policy applies when you visit or shop through Bubiva at https://www.bubiva.shop.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us operate our store, process orders, deliver products, and provide customer support.

Information You Provide

When you place an order, contact us, or otherwise interact with our store, you may provide information such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and transaction details
  • Information you provide when contacting customer support

We only collect payment information as necessary to complete your purchase. Payments may also be handled through secure third-party payment providers.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. Depending on how you use the site, this may include:

  • IP address
  • Browser and device type
  • Operating system
  • Pages viewed and actions taken on our website
  • Referring website or source
  • Approximate location based on technical information
  • Cookies and similar technologies

This information helps us maintain the website, understand how visitors use it, improve performance, and provide a smoother shopping experience.

2. How We Use Your Information

Bubiva may use your information to:

  • Process and confirm your orders
  • Arrange shipment and delivery
  • Send order updates and tracking information
  • Respond to questions and customer service requests
  • Process returns and refunds
  • Detect or prevent fraud, abuse, or unauthorized activity
  • Improve our products, website, and customer experience
  • Comply with applicable legal requirements
  • Maintain business and transaction records

We use personal information only for legitimate business purposes related to operating and improving our store.

3. Payment Information

Bubiva offers payment options that may include Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.

Payment transactions are processed through secure payment providers and platforms. Bubiva does not intentionally store full payment card details on its own systems unless required for a specific authorized service.

Your use of third-party payment services may also be subject to those providers' own privacy policies and terms.

4. Sharing Your Information

We do not sell your personal information as part of our regular business operations.

However, we may share limited information with trusted service providers when necessary to operate our business. These may include:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting and technology providers
  • Order fulfillment and business service providers
  • Customer support providers
  • Government authorities or other parties when disclosure is legally required

These parties are permitted to use information only as necessary to provide their services or meet applicable legal obligations.

We may also share information if we reasonably believe it is necessary to protect our rights, customers, business, or others, or to comply with applicable laws and lawful requests.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the site function properly and improve your experience.

Cookies may be used to:

  • Remember items in your shopping cart
  • Keep the website functioning properly
  • Understand how visitors interact with our store
  • Improve website performance and user experience
  • Help protect against fraudulent activity

Most web browsers allow you to control or disable cookies through browser settings. Please keep in mind that blocking certain cookies may affect the way some parts of our website work.

6. Advertising and Analytics

We may use third-party tools or services to understand website traffic and improve our business. These services may collect certain information through cookies or similar technologies.

Information collected through these services may help us understand, for example, which pages are visited, how visitors arrive at our website, and how the website performs.

We do not control the privacy practices of independent third-party services. We encourage you to review their privacy policies if you interact with their services.

7. Email and Other Communications

We may use your contact information to send important communications related to your order, including:

  • Order confirmations
  • Shipping updates
  • Delivery information
  • Tracking details
  • Return or refund updates
  • Responses to customer service inquiries

Where permitted by law, we may also send promotional or marketing communications. You may opt out of promotional emails by using the unsubscribe option included in those emails. Please note that even if you opt out of marketing messages, we may still contact you about your orders or other necessary account and service matters.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

No website, internet connection, or electronic storage system can be guaranteed to be completely secure. While we work to protect your information, we cannot promise absolute security.

You should also take reasonable steps to protect your own information, including keeping your account and device access secure.

9. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. This may include keeping information to process orders, provide support, maintain required business records, resolve disputes, enforce agreements, or comply with legal obligations.

When information is no longer needed, we may delete it, anonymize it, or securely retain it where continued storage is required by law or for legitimate business purposes.

10. Children's Privacy

Bubiva sells baby toys, but our website is not intended to knowingly collect personal information directly from children.

If you are a parent or guardian and believe that a child has provided us with personal information without appropriate permission, please contact us. We will take reasonable steps to review the matter and delete the information when appropriate.

11. Your Privacy Choices and Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information. These rights may include the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Ask questions about how your information is used
  • Opt out of certain marketing communications

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

Your rights may vary depending on applicable law, and some information may need to be retained for legal, security, accounting, fraud prevention, or other legitimate reasons.

12. Third-Party Links

Our website may contain links to third-party websites or services. If you choose to visit another website, that site's privacy practices will apply to information you provide there.

Bubiva is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any website you visit.

13. International Visitors

Our business is based in the United States. If you access our website from outside the United States, your information may be processed or stored in the United States or in other locations where our service providers operate.

By using our website and providing information to us, you understand that your information may be transferred and processed in locations with privacy laws that may differ from those in your country.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

When we make changes, we will post the updated version on this page and revise the “Last Updated” date at the top. We encourage you to review this policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or how Bubiva handles your personal information, please contact us:

Bubiva
Website: https://www.bubiva.shop
Email: support@bubiva.shop
Phone: +1 828-341-6624
Business Address: 7920 Cambridge Commons Dr, Charlotte, NC 28215, United States

We will make reasonable efforts to respond to privacy-related questions and requests as soon as possible.